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This store has earned the following certifications.
Imported by Refuge: Authentic and Innovative Essentials
Authentic Heritage Our products are imported from trusted sources, ensuring you receive the genuine article. Every item is carefully sourced to maintain the highest standards of quality and authenticity.
Innovative Design Blending traditional craftsmanship with modern aesthetics, our designs offer a unique blend of style and functionality. Each piece is crafted to stand the test of time, making it a staple in any home or wardrobe.
Quality Assured We strictly adhere to quality control measures to ensure every product meets our stringent standards. Our commitment to excellence is reflected in the durability and reliability of each item, designed to provide long-lasting value.
Unique Selling Points - Sustainable Materials: Our products are made from high-quality, sustainable materials, ensuring durability and eco-friendliness. - Timeless Designs: Classic and versatile, our designs are inspired by enduring trends. - Customer Satisfaction: Our dedicated customer service team is available to address any queries or concerns, ensuring a seamless shopping experience.
Value-Added Benefits - Exclusive Offerings: Access a range of unique products not commonly found in traditional markets. - Comprehensive Warranty: All products come with a detailed warranty, providing peace of mind for every purchase. - Vetting Process: Each item is thoroughly vetted to ensure it meets our rigorous quality standards before being made available to you.
Ease of Use Our products are designed with user convenience in mind. From easy maintenance to intuitive use, they are purpose-built to enhance your daily life.
Conclusion Choose Imported by Refuge for products that blend authenticity, innovation, and timeless design. Shop with confidence and enhance your collection with pieces that not only look great but also last longer.
We accept order cancellation before Within 24 hours the product is shipped. If the order is cancelled you will get a full refund.
If for any reason you are not satisfied with the purchased item,You have 30 days after delivery of your order to return an item.
After 30 days of delivery of your order, we will no longer accept returns.
To request a return,please email us at:[email protected] ,We will respond within 24 hours after
the consumer sends the email (except weekends).
If it is a quality issue, please
provide an order number and attach clear photos of the items that represent the
issue.
After we receive the returned order, our Quality Assurance department will
inspect and verify the condition of the item.Upon acceptance of your return, a refund
will be issued to the original form of payment within 1-3 business days.
Items returned without authorization will not be accepted.
The time frame for return
must not exceed 30 days from when the original order was received.
Any promotional
gifts must also be returned with your returned item.
All items must be returned in
their original condition, without scratches or signs of wear, and must not be resized or
altered in any way.
Your return needs to be sent within the given time frame(3-12
working days)
Please make sure you provide us the tracking# and receipt after you
return.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, we will credit the credit limit to your credit card or original payment method within 5 business days (bank processing time frame).
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